With 30+ customers in Singapore, Malaysia, Indonesia and the Philippines, Unicommerce is set to establish a regional entity to handle operations and expansion.
Unicommerce, an integrated SaaS platform for post-purchase experience management, is experiencing rapid growth in Southeast Asia. The company is currently processing more than 2.5 million transactions annually and expects to double transaction volumes to reach 5 million by December 22. In its first year of operations, the company has registered more than 30 clients in Singapore, Indonesia, Malaysia and the Philippines.
“Unicommerce is currently processing more than 2.5 million transactions annually and expects to double transaction volumes to reach 5 million by December 22. In its first year of operations, the company has registered more than 30 clients in Singapore, Indonesia, Malaysia and the Philippines. ”
Unicommerce is optimistic about the growth of e-commerce in Southeast Asia. Having established its local presence with a sales and customer service team in Singapore, Indonesia and the Philippines, the company also plans to establish a local entity in the coming months.
Unicommerce’s expansion in Southeast Asia comes as e-commerce volumes increase and businesses seek an integrated platform to handle the entire post-purchase transaction flow. As a platform independent of industry and size, Unicommerce solutions have been successfully implemented by a variety of retail brands looking to build a strong online presence and redesign their operations and processes for maximum consumer connection.
Some of the leading brands that Unicommerce works with within the SEA region are Edamama, Locad PayO Asia, Amilo, Business Engineers and Luxurious craving, among others.
The company’s clients in SEA include fashion brands, beauty and personal care brands, fulfillment providers and logistics service providers. The SaaS platform is also one of the best platforms for omnichannel retail Powering over 2,000 stores and over 7,000 warehouses across India.
During and after the pandemic, there is an increase in online shopping to prevent the spread of the virus. As the retail and e-commerce industry grows with multiple online shopping platforms, the supply chain has become an increasingly complex process and businesses rely heavily on technology to streamline operations.
Unicommerce’s SaaS platform enables brands to optimize the supply chain with an integrated SaaS solution for inventory, ordering and warehouse management. Exclusive, award-winning post-purchase experience management platform helps brands and marketplaces manage operations across multiple online sales channels and physical distribution points while maintaining a smooth flow of inventory to meet customer needs. user expectations. The company also enables markets to streamline processes with its multi-vendor management solution.
Speaking of expansion plans, Mr. Kapil Makhija, CEO of Unicommerce, “Our clients in Southeast Asia are focused on building a strong digital presence and looking for technology solutions. Our platform enables them to improve the post-purchase experience and achieve operational excellence. Unicommerce’s robust and easy-to-integrate SaaS platform is well suited to meet customer needs, which is reflected in our rapid growth. We are delighted to partner with many leading brands and look forward to expanding our presence in Southeast Asia.”
Edamama, one of the leading brands in the Philippines, has implemented Unicommerce’s Dropship Fulfillment, Vendor Management and Custom eCommerce solutions to manage different vendors and deliver personalized shopping experiences to consumers. Unicommerce automation has enabled the company to manage operations across 400+ registered vendors and 1,000+ brands, while seamlessly maintaining 30,000+ live catalog counts and enabling the brand to ship tens of thousands of items per month with a 99.99% compliance rate.
Unicommerce’s growth in Southeast Asia and also Middle East Asia is based on its decade-long experience and leadership position in the diverse and dynamic Indian market, where the company processes 500 million transactions annually. The company works with some of India’s leading brands and companies including Marico, Bestseller, House of Anita Dongre, Netmeds, Mamaearth, mCaffeine and many more.