Jigsaw, Mercaux, Musgrave, Pricer, Ribble Cycles and Sook are among the nominees in the Bricks and Mortar category at the 2022 RTIH Innovation Awards.
We’re looking for examples of how to reduce friction in the customer journey, deliver improved experiences, and blur the lines between channels.
2022 short list as follows:
Covid-19 has tested retailers on many fronts, with physical stores facing an extraordinary level of pressure over the last two years.
In the face of this uncertainty, novel solutions have arrived, one of which has been the uptick in AI-powered mobile robotics, such as Brain Corp’s BrainOS, a software platform deployed in shop floors.
Deep North helps physical businesses optimize the performance of their physical locations by using advanced technologies like AI, computer vision, and deep learning to digitize and analyze real-world behavioral metrics.
It also provides software tools like cloud-based dashboards and mobile apps that provide real-time insights.
Puzzles and Mercaux
In 2022, Jigsaw chose Mercaux as its digital transformation partner, implementing its next-generation in-store composable platform to future-proof its business.
The first phase of the partnership set out to provide a more seamless and inspiring in-store experience for customers by introducing Mercaux’s digital style and assisted selling solutions, which are operated by store employees.
The second phase of the project will see the introduction of a trial of Mercaux’s latest solution on the market, Next Generation Checkout, giving customers the flexibility and seamlessness to pay using any payment method where and how they want, whether in the store, online or remotely.
Frictionless supermarket with Grab&Go technology in Latin America. Adapted to low honesty markets.
Musgrave and Pricer
Musgrave has found a way to combine labor savings, better customer service, increased store operational efficiency and sustainability through the introduction of Pricer-powered digital shelf edge technology.
Nudie Jeans and Sitoo
With the popularity of online shopping growing at a rapid rate, it is essential that brick-and-mortar stores become omnichannel retailers. Working with Sitoo as their PoS and unified commerce platform, Nudie Jeans is a great example of this.
Ribble Cycles has been shortlisted for its flagship showroom located in the heart of the Ribble Valley and subsequent showroom implementation program.
Sook takes vacant commercial spaces and equips them with modular digital equipment that any occupant can rent by the hour.
Displays allow anyone to quickly create a custom environment to showcase a product or service using digital content.
Sook maximizes the utility of vacant spaces with a platform that drives access for all (retail, services, community, wellness, art, gathering, education) while generating sustainable revenue for owners.
The company collects analytics from all of its occupants, allowing them to better understand how to use physical space in the most efficient and effective way possible.
And the winner is…
Now it’s up to our panel of judges to decide the winner.
This will be revealed at an exclusive event in central London on Tuesday 6th December.
If you are interested in attending this network/roundtable/three-course Christmas lunch event, please fill out the form at the bottom of this article and we will contact you as soon as possible.
RTIH Editor Scott Thompson says, “Innovation and technology play a critical role in the success of the retail industry, so it’s great to recognize outstanding examples through our awards.”
“Thank you to everyone who has entered the 2022 event. We received a record number of submissions and many fantastic examples of the continued resilience and dynamism of the retail space during enormously challenging times.”
“I am now looking forward to deciding the winners with our panel of judges and announcing them at our event in central London in December.”
Judging panel for the 2022 RTIH Innovation Awards as follows:
Warren Richmond, CEO and Founder, Situ Live and Revium Group
Mike Cadden, Director of Technology and Business Transformation, Start-Rite Shoes
Peter Waugh, Chief Digital and Data Officer, Compass Group
Paula Bobbett, Chief Digital Officer, Boots
Dan Saunders, Retail E-Commerce Manager, Stanley Black & Decker
Martin Newman, Founder, The Customer First Group
Toby Pickard, Global Information Leader, IGD
Matt Taylor, Technology Transformation Leader at EY, Retail and Consumer Products
Amodini Chhabra, Investor, Compass Digital Ventures
Gary Newbury, Supply Chain Consultant and Delivery Executive
Sharon Peters, Chief Technology Officer – Corporate Functions, Marks & Spencer
Nadine Neatour, Chief Marketing Officer, Selfridges
Wizz Selvey, CEO, WIZZ&CO
Simon Curtis, Commercial Director, PMC Retail
David Polinchock, Co-Founder/President, Unified Brand Experience Lab
Stay tuned for more shortlists in the coming days.