Home Investments ComEd Delivers Record-High Reliable Service for Customers in First Three Quarters of 2022

ComEd Delivers Record-High Reliable Service for Customers in First Three Quarters of 2022

by Ozva Admin

CHICAGO–(COMMERCIAL WIRE)–ComEd’s investments to improve the reliability and resiliency of the electric grid in Northern Illinois continue to pay off for customers as the company delivered the most reliable electric service in the first three quarters of 2022 in its history of more than a century. Reliability is defined using industry standard metrics to determine how often customers experience power outages and how long power outages last when they do occur.

Overall reliability for the first nine months of 2022 was 82% better than when ComEd started smart network improvements in 2011. Since these investments began, ComEd and its more than 6,200 employees have helped customers avoid more than 18.8 million outages, saving more than $3 billion in outage-related costs. More than 3.6 million of ComEd’s more than 4 million customers have experienced, on average, less than one outage so far in 2022.

“It wasn’t that long ago that most ComEd customers expected power outages and considered them to be commonplace,” said ComEd’s president and chief operating officer. Terence R. Donnelly. “Today the story is very different. Our investments in the grid are paying off, as ComEd today offers some of the best reliability in the country, ensuring that ComEd customers have reliable, sustainable power when they need it most.”

ComEd continues to deliver great value to customers. In addition to providing industry-leading reliability, ComEd’s rates are currently among the most competitive in the country: average residential rates are 21% lower than the top 10 US metropolitan areas, and rates average commercial are 13% lower than the top 20 US metropolitan areas As a percentage of resident median income, ComEd’s residential electricity cost is nearly the lowest in the country.

ComEd’s reliable and resilient service is also helping drive new investment and jobs for the region. Last year alone, ComEd helped launch 16 new commercial projects with commitments to invest $3 billion locally and create 4,700 new jobs. As a testament to businesses’ confidence in ComEd’s trusted infrastructure, 2022 is on track to generate a significant level of regional investment, with significant growth driven by the data center, manufacturing, transportation and logistics industries, among others.

ComEd’s superior performance in reliability was further highlighted when it was recently recognized as one of the top 20 energy company by Site Selection magazine, a comparison to 3,300 utility providers nationwide.

“Strong infrastructure is an essential component of business location decisions, and ComEd’s commitment to reliable energy in Illinois provides an important resource for attracting businesses to the state,” said Dan Seals, executive director of Intersect Illinois.

“ComEd’s smart grid investments are paying off, with fewer outages, better storm response times and greater resiliency to meet the changing needs of our communities in northern Illinois,” said Palos Park Mayor John F. Mahoney, chairman of the Metropolitan Mayors Caucus. “Municipalities have a resilient grid as we work collaboratively to expand access to electric vehicles and solar power toward an inclusive clean energy future.”

ComEd is a unit of Chicago-based Exelon Corporation (NASDAQ: EXC), a Fortune 200 energy company with approximately 10 million electricity and natural gas customers – the largest number of customers in the U.S. ComEd powers the life of more than 4 million customers worldwide. northern Illinois, or 70 percent of the state’s population. For more information visit ComEd.com and connect with the company at Facebook, Twitter, Instagram Y Youtube

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